Depending on the type of information you wish to change, the client needs to:
- log in to online banking or the mobile app (if you desire to change limits, renew the PIN, change your financial phone number, address, etc.)
- dial 0345-300-0116 (for limits change, renew the PIN, change financial phone number, address, etc.)
- write to 25 Gresham Street, London EC2V
- visit the nearest branch
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