How do I make complaints about service at Lloyds?

Discover what to do if you have complaints about servicing in Lloyds Bank


If you have a grievance concerning servicing as a personal client or company in Lloyds Bank, you can file a complaint in one of the following ways:

  • visit the nearest branch
  • use textphone number 0800-056-7614
  • call at 0800-072-3572 if you are a personal client or 0345-072-5555 if you are a business
  • write at Customer Services, BX1 1LT.

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All Lloyds Bank FAQ