M&S Bank balance transfer: how to request

To request a balance transfer a client of M&S Bank should:

1. in online banking:

• log in to online banking
• switch to "My Accounts" from the Menu
• select your card account (the card must already have been activated)
• choose "Balance Transfer"
• fill in the online transfer form
• check the details

2. in the mobile app:

• log in to the mobile app
• switch to your M&S cars (it must be activated)
• tap "Balance Transfer"
• tap "Request balance transfer" or choose "Request another BT" if you have already made one
• scroll down and accept the terms
• select your old card provider
• enter your old card details
• fill in the sent sum
• check the details
• confirm the operation