PPI or Payment Protection Insurance from HSBC ensures the payment of your obligations to the bank, for example, on a credit card or personal loan, in the event of disability or death.
HSBC has suspended its PPI program, but it may operate in sub-brands such as First Direct HFC, Bank Limited, John Lewis Financial Services, and M&S Bank.
You can contact HSBC about a PPI claim in one of the following ways:
- call 0345-602-3793
- write at HSBC, PPI Complaints, PO Box 5055, Coventry, CV3 9FB
- online on the bank’s website
Your PPI claim will be reviewed within 8 weeks.
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