Lloyds Bank credit card refund

You can get a refund by credit card if the seller has not fulfilled obligations to you, for example:

• you haven't received the paid goods or the services were not provided
• the rendered item or service was not of proper quality
• the payment was made twice, etc.

In such a case you should contact the merchant first.  If the operation is not complete, you should wait until it is finished.

If the problem is not solved, then you should contact Lloyds at 0345-606-2172 and provide all the information about the disputed transaction.