Metro Bank - lost card

If you have lost a credit or debit card from CIBC or you think that they have been stolen, you urgently need to block it to avoid becoming a victim of financial fraudsters.

You can do it in one of the following ways:

1. by calling 0345-08-08-500

    2. in the mobile app:

• sign in to the app
• press More
• tap Manage my cards
• choose the required card
• tap Cancel card
• tap Confirm 

3. with online banking:

• sign in to the NetBank
• press View your accounts
• choose the required account
• press Useful account services
• press Cancel card
• choose the stolen card
• choose either Lost or Stolen
• press Cancel this card now