You can cancel direct debits in the mobile app, for this, you should:
- log in to the mobile app
- choose the desired account
- select 'Manage bills'
- switch to Direct Debit
- tap Cancel Direct Debit
- confirm the cancellation
Also, you can cancel your direct debit by calling on 03457 404 404 from 8 am to 8 pm or by visiting the nearest branch.
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